Job Description Summary

Our Account Manager is expected to work closely with the respective Strategic Account Leader and play a strategic role in managing high impact opportunities within the sales channel vertical. The success of this role will rely largely on your ability to maintain key relationships, and lead the execution of critical processes within the sales process.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

Become a maker of possible with us!

Key Result Area

Maintain Strategic Relationships with Our Key Customer Accounts

• Proactively engage with existing customers to maintain strategic relationships

• Anticipate potential service problems and actively work towards addressing them

• Consolidate related data on customer satisfaction to drive better solutioning and recommendations

• Actively seek to understand the assigned account’s strategic priorities and developing appropriate value-added programs for them with a focus on holistic solution selling (i.e., packaging complementary products across business units as a holistic solution)

Ongoing Fulfillment and Delivery

• Accountable for the regular order-taking, fulfilment, and delivery post-conversion for assigned accounts

• Provide valuable insights on development of sales strategies to better meet customer needs prioritising a shift to holistic solution selling

Manage Distributor Performance

• Cultivate and build strategic relationships across a network of distributors to ensure fulfilment of customer orders

• Provide functional leadership to distributor salesforce teams in day-to-day demand generation

• Train and motivate distributor salesforce teams

Provide Insights on Sales Landscape and Forecast

• Provide valuable insights to sales forecasts as inputs into the overall demand planning and the Sales, Inventory and Operations Planning (SIOP) processes

• Analyse sales and industry trends and make appropriate recommendations to the SAL in an effort to ensure long-range planning needs pertaining to one’s area of responsibility are met

Key Requirement

• The ideal candidate will bring extensive experience and knowledge of the clinical and life sciences markets coupled with strong business acumen

• Bachelor’s Degree in the field of Business/Marketing/ Biological/ Medical Sciences/ Medical technology required

• Minimum 3+ years of relevant sales and/or accounts management experience preferably in a multinational pharmaceutical or healthcare company

• Preferably with 3+ years sales experiences in public hospitals.

• Experience with Life Sciences and Medical Segment / Diagnostics and Medical Consumables Products/ Hospital Labs

• Ability to build collaborative relationships and influence

• Adaptable communicator, able to work with all levels of staff/leadership (both internally and externally)

• Strong business acumen, able to translate data and information into meaningful business insights and clear recommendations

• Delivers a clear, compelling, and shared vision focused on delighting our customers

• Strong commercial background and aptitude with the ability to build collaborative relationships and influence

• Strong analytical, problem solving and critical thinking skills

• Self-motivated individual who is customer-focused and results-oriented

• Self-driven, seeks continuous improvement and proactively thinks ahead

• Excellent command of Bahasa and English (i.e., written and spoken)

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

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Primary Work Location

MYS Kuala Lumpur - Damansara Heights

Additional Locations

Work Shift