Job Description Summary

Opportunity for a Service Engineer to join our busy Service Centre team based in Macquarie Park, NSW on a 12-month fixed term contract.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We have an opportunity for a Service Engineer on 12-month fixed term contract to join our service team based in Macquarie Park, NSW.

Purpose: Your core focus will be to provide on-site support on software and hardware, carry out remediation, depot and field repairs, preventative maintenance, performance verification and electrical safety testing of company related electro-medical equipment.

Primary Responsibilities:

• Software upgrade remediation, Hardware replacements and Testing equipment.

• Servicing customers’ instruments onsite or at the depot as required whilst ensuring product repair turnaround goals are achieved.

• Responsible for documenting all work (accurate and up to date) carried out in relation to remediation, repairs, preventative maintenance, calibration, performance, and electrical safety testing in accordance with company guidelines.

• Participation in training courses on specialised topics, locally or overseas as required.

• Ensuring relevant skills and knowledge are maintained to accomplish acceptable performance.

• Maintaining knowledge and understanding of the latest Australian Standards relating to electro-medical equipment.

• Responsible for setting and agreeing individual personal objectives with your manager and actively participating in the performance appraisal of those objectives.

Skills and Experience:

• Strong technical knowledge, troubleshooting, interpersonal skills, as well as time management.

• Ability to understand information accurately and to thus focus/ prioritise the team as appropriate.

• Ability to positively contribute to a team environment, supporting others as well as working independently even under pressure.

• Ability to build and maintain strong relationships with people at all levels, internally and externally.

• Well organised, process oriented and diligent with an eye for detail and quality.

• Flexible and adaptable with capability and willingness to embrace change.

• Previous medical device repairs experience desirable.

• Strong written and verbal communication skills.

• Current unrestricted driver’s license and a own motor vehicle advantageous.

Relevant qualifications

• Electronics/ Computing / Engineering certificate/diploma or degree required

• Understanding of computers and assigned software.

• Salesforce or ServiceMax experience advantageous

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

AUS Sydney - North Ryde

Additional Locations

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