Job Description Summary

Job Description

Job Summary: The Application Specialist will be responsible for providing technical support and expertise to customers and internal teams regarding BD’s medical devices (Blood culture, ID/AST, Maldi-Tof, TB culture) and systems. This role involves working closely with sales, marketing, and engineering teams to ensure customer satisfaction and successful product implementation.
Key Responsibilities:
•    Provide technical support and training to customers on BD’s medical devices and systems.
•    Assist in the installation, configuration, and troubleshooting of products.
•    Collaborate with sales and marketing teams to understand customer needs and provide tailored solutions.
•    Conduct product demonstrations and presentations for customers and internal teams.
•    Develop and maintain strong relationships with key customers and stakeholders.
•    Stay up to date with the latest industry trends and advancements in medical technology.
•    Document and report customer feedback and issues to the engineering and product development teams.
•    Participate in trade shows, conferences, and other industry events to promote BD’s products and services.
Qualifications:
•    Bachelor’s degree in medical technology, biomedical engineering or a related field.
•    Minimum of 3 years of experience in a technical support or application specialist role within the medical device industry.
•    Strong technical knowledge of medical devices and systems.
•    Excellent communication and presentation skills.
•    Ability to work independently and as part of a team.
•    Strong problem-solving and analytical skills.
•    Willingness to travel as needed.
Preferred Qualifications:
•    Experience with BD’s product portfolio.
•    Advanced degree in a related field.
•    Certification in relevant technical areas.
Benefits:
•    Competitive salary and benefits package.
•    Opportunities for professional growth and development.
•    Collaborative and innovative work environment.
•    Commitment to diversity and inclusion.

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