Job Description Summary

As part of our Global Customer Service (GCSi) team, the FSCA Coordinator plays a critical role in ensuring the effective execution of Field Safety Corrective Actions across our international platforms, including Infusion, Pyxis, Cato, and ROWA. This role is responsible for coordinating FSCA projects from initial FAC meeting through to closure, supporting regional teams, and driving cross-functional collaboration to ensure timely and compliant remediation.

We offer flexibility! This position can be filled either full-time or part-time, depending on individual arrangements and needs.

Job Description

We are the makers of possible! 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

Become a maker of possible with us!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

This position is limited to 3 years.

Responsibilities:

• Field Safety Corrective Action (FSCA) project coordination and execution of remediations from FAC meeting to closure for Infusion, Pyxis, Cato & ROWA.

• Support regional Global Customer Service teams to enable execution of the FSCA to closure.

• Provide input to the strategy for the remediation in collaboration with the platform, PMQ and the regional GCS leaders.

• Training out of the FSCA actions to the regional GCS teams, where appropriate

• Ongoing support of FSCAs and intervention and cross-functional escalation, where appropriate. 

• Support reporting related to FSCAs.

• Drive internal and external collaboration & engagement.

Expectations:

• Previous work experience in a similar large matrix organisation.

• Fluency in English, German is a plus.

• Strong Microsoft Office, Excel skills.

• Great stakeholder management and analytical skills.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

Accountability, Collaboration, Cross-Functional Teamwork, Management Reporting, Service Documentation, Service Readiness

Optional Skills

Meeting Organization

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Primary Work Location

DEU Kelberg - Rowastrasse

Additional Locations

AUT Vienna - Handelskai

Work Shift