Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Summary
The Analyst 3, Customer Contract Administrator will play a critical role in managing the lifecycle of distribution and customer contracts, ensuring accuracy, compliance, and efficient processing. This position involves direct interaction with internal stakeholders and may include external customer communication to facilitate smooth contract execution and administration.

Job Responsibilities

• Administer and maintain a portfolio of customer contracts, including but not limited to, new agreements, renewals, amendments, and terminations.

• Review contract terms and conditions for accuracy, completeness, and adherence to company policies and legal requirements.

• Collaborate with sales, legal, finance, and other internal departments to ensure proper contract alignment and resolution of discrepancies.

• Process contract-related data in various systems, ensuring data integrity and timely updates.

• Generate reports and provide analysis on contract status, performance, and key metrics.

• Respond to internal and external inquiries regarding contract terms, status, and related processes.

• Identify and execute opportunities for process improvements within contract administration and contribute to the development and implementation of best practices.

• Manage the resolution of contract disputes or interpretation issues, escalating complex matters to senior management or legal as necessary.

• Ensure compliance with all relevant company policies, procedures, and regulatory requirements.

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Legal Studies, or a related field.

• 3-5 years of experience in contract administration, sales operations, or a similar analytical role

• Strong understanding of distribution contract terms and conditions, and experience with various contract types.

• Proficiency in contract lifecycle management (CLM) software and enterprise resource planning (ERP) systems (e.g., SAP, Oracle and JDE).

• Excellent analytical and problem-solving skills with a keen eye for detail.

• Strong verbal and written communication skills, with the ability to articulate complex information clearly and concisely.

• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and meeting deadlines.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is required

Preferred Qualifications:

• Preferred experience within a large, complex organization

• Familiarity with the healthcare or medical device industry is a plus.

• Advanced Excel skills preferred

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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